TERMS AND CONDITIONS FOR USE OF THE DOUBLE EAGLE BRASS’ WEBSITE:
Here are the Terms and Conditions for using the Double Eagle Brass website:
By using this website, you the user/consumer are consenting to abide by the Terms and Conditions.
If any part of these Terms and Conditions is found to be in error or unenforceable, the remaining portion of the Terms and Conditions shall remain in effect.
“IN STOCK” DEFINED:
Every effort is made to ensure that the available “In Stock” quantities shown on the website are always correct. In other words, if it says “In Stock”, it’s in stock and ready to ship. We are, however, only human and occasionally do make mistakes.
We accurately describe the items we sell, but errors do occur. Prices are subject to change at any time. Double Eagle Brass reserves the right to edit, change or clarify descriptions at any time to correct errors in product listings. Please be aware that items that are incorrectly listed and subsequently ordered may be cancelled at our discretion. In the event of a conflict in the description of an item we reserve the right to remove the conflicting information once notified. We make no warranty on the accuracy of a product listing when a conflict in the product information is present. Photos shown may not be of the actual item being shipped, and may show options not included in the item being sold. Photos are provided for general identification purposes only and may show optional or additional pieces for illustration purposes that are not included; please refer to the product description for details. Double Eagle Brass is not responsible for website performance in any particular browser or the inability for a user to use the website due to, but not limited to, internet connection issues, outages, coding issues, or compatibility.
All payments are processed immediately upon placement of order. It is the responsibility of the customer to know and be in compliance with all applicable federal, state, and local laws related to selling, transferring, possessing, transporting or using a firearm (or ammunition or anything else that we sell) in the locality in which the customer resides. Customers placing orders that do not comply with Double Eagle Brass’s firearm purchasing conditions will have their orders canceled and will be charged a 5% restocking fee. See also : “Firearm purchasing conditions” below.
By agreeing to the Terms and Conditions while purchasing brass (brass shell cases to be reloaded by the consumer), you are acknowledging that our brass is a mass-produced product, and in an effort to provide a quality product in a cost-effective manner, inspecting each individual case is not possible. We do our absolute best to ensure that each case is to SAAMI specs and is free from defects, but occasionally a case with a small dent or dents, discoloration or stainless steel pins stuck in the flash hole will be packaged and sold to you, the consumer. You agree to inspect the cases before and during the reloading process, and agree not to reload cases that have defects. You agree to read, understand and implement the ideas and procedures from the document “Reloading with Double Eagle Brass”. Further, you agree to hold harmless Double Eagle Brass and its employees, vendors, etc. for any reason whatsoever.
ORDER CANCELLATION POLICY:
Orders placed with Double Eagle Brass may be cancelled by the customer prior to the item having shipped. All cancellation requests must be made through the Customer Service Department, reachable by phone at (402) 253-2004, during customer service hours of Monday through Friday, 9:00AM – 4:40PM Central Standard Time. If the item/package has shipped, the order may not be cancelled and the customer must follow all rules applicable to returns. Please note that the return of the item/package will be made at the customer’s expense. Any order that was previously cancelled by the customer may not be reversed. All cancellations are final.
RETURN POLICY: FIREARMS, BRASS, ALL OTHER PURCHASES:
*On any return you make, please call the Customer Service phone number during normal business hours and talk to Mark BEFORE you start your return.
*Firearms purchased through Gun Genie are returnable for repairs! They are covered by Davidson’s Guaranteed Lifetime Warranty: http://www11.davidsonsinc.com/WebRes/Guaranteed.aspx
Bring (or ship) the gun to Double Eagle Brass; pay for the shipping back to Davidson’s…and they’ll repair that gun or replace it with a brand new gun! It doesn’t get any better than that!
*Please note that customers who send in items for repair must also print and include a completed copy of the Return Merchandise Authorization form. (Please click here to download and print a Return Merchandise Authorization form)
*Other firearms purchased from Double Eagle Brass will be dealt with on a case-by-case basis, at the discretion of Double Eagle Brass. On items that are clearly defective in some way, we’ll work with you as a go-between with the manufacturer to make things right. On items that have been misused or abused, we will not be held responsible.
If you are unhappy with your Double Eagle reloading brass, STOP!
Give Mark a call at (402) 253-2004 during normal business hours (Thursday through Monday, 9:00 AM to 4:00 PM CST) and let me know what the problem is. I’ll either resolve your problem to your satisfaction or move on to a refund or exchange.
An email to email@example.com might catch Mark after hours and on weekends. No promises though!
Double Eagle Brass will give you a full refund, or an exchange of the same quantity and type of brass you purchased if you follow the “Reloading w/Double Eagle Brass” package insert, which is also available by clicking here. Simply return THE ENTIRE QUANTITY OF BRASS, IN IT’S ORIGINAL CONDITION, to Double Eagle Brass within 60 days of receipt. Don’t forget to get a Return Merchandise Authorization form. (Please click here to download and print a Return Merchandise Authorization form) Double Eagle Brass will also pay for shipping on refunds and exchanges of brass.
If you’ve primed and/or loaded more than 10 or so, YOU OWN THE BRASS! No refund or exchange will be considered. But in any event I will be happy to help you resolve your reloading problem(s). Double Eagle Brass will also pay for shipping on refunds and exchanges.
*All Other Purchases:
If the purchased item(s) is defective or damaged in shipment, the customer may return the item(s) to Double Eagle Brass as long as they alert Double Eagle Brass to the damage or defect within 5 DAYS of the delivery of the purchased item. All returns MUST INCLUDE a completed Return Merchandise Authorization form in the package with the returned item in order for Double Eagle Brass to process the request and issue a refund or replace the item. (Please click here to download and print a Return Merchandise Authorization form)
*If the customer is not satisfied with a purchased item(s) and wishes to return it for a refund or replacement, the customer may return the item(s) to Double Eagle Brass within 30 DAYS of the date of receipt of delivery of the purchased item. All returns MUST INCLUDE a completed Return Merchandise Authorization form in the package with the returned item in order for Double Eagle Brass to process the request and issue a refund or replace the item. (Please click here to download and print a Return Merchandise Authorization form)
*All returned items must be in the same condition as when they were shipped by Double Eagle Brass and must be returned in original packaging. The customer will be assessed a re-stocking fee of 25% of the product sales price if the items are not returned in resalable condition, as determined in the discretion of Double Eagle Brass.
*If the customer fails to include a Return Merchandise Authorization form with the returned item(s), or if the Return Merchandise Authorization form is incomplete, Double Eagle Brass will NOT process a refund or replacement for the item(s) and the package will be returned to the customer.
Return shipping is solely the responsibility of the customer, unless the item is defective or was damaged in shipment.
SHIPPING AND SHIPPING COSTS:
*For shipping costs please add the item(s) to your cart, enter your state and zip code then click ‘‘GET A QUOTE’’.
*We make every attempt to combine shipping on multiple items to ensure the lowest possible shipping costs.
*Orders are usually shipped the next business day, but please allow up to 3 business days to ship.
*We DO NOT export any of our products.
Once an order is placed, it can’t be amended by the customer. If a customer wants an order amended, the customer must contact Customer Service during normal business hours. At the sole discretion of Double Eagle Brass, the order will be amended to obtain the most ‘value’ for both the customer and Double Eagle Brass. This could be accomplished by partial cancellation/return/refund or whatever seems best and most appropriate to the Customer Service Department.
IN STORE PICKUP:
*Orders may be picked up between 10am-4pm Monday-Friday excluding holidays.
*Customers picking up stripped lower receivers or handguns must be a current resident of Nebraska and possess a current, valid Nebraska driver’s license AND a current, valid Firearm Purchase Certificate issued in Nebraska OR a current, valid CCW issued in Nebraska. The addresses on the two forms of ID must match!
*Customers picking up long guns must be a current resident of Nebraska and possess a current, valid Nebraska driver’s license AND a current, valid Firearm Purchase Certificate issued in Nebraska OR a current, valid CCW issued in Nebraska. The addresses on the two forms of ID must match! An alternative for long guns is to have a valid Nebraska driver’s license and have a NICS check run, and pass the NICS check. The transferee must complete the transfer in person.
*Customers living in contiguous states picking up long guns must have a current, valid driver’s license issued by their state of residence and submit to ands pass an NICS background check. The transferee must complete the transfer in person; the transfer must be legal in both the transferee and transferor’s states.
FIREARM AND FIREARM-RELATED ITEMS PURCHASING CONDITIONS AND RESTRICTIONS:
* We abide by all state, federal and local laws regarding the sale Firearms, stripped lowers, complete lowers, non-compliant ARs, firearms parts, assault weapons parts, magazines, magazine parts and ammunition, as well as any and all NFA items.
*Firearms, stripped lowers, complete lowers, non-compliant ARs, firearms parts, assault weapons parts, magazines, magazine parts and ammunition, as well as any and all NFA items will only be sold and shipped in accordance with all state, federal and local laws. The following paragraph applies to all of these items regardless if mentioned specifically in these Terms and Conditions or not: We only ship to current, valid FFL dealers; we don’t ship Firearms, stripped lowers, complete lowers, non-compliant ARs, firearms parts, assault weapons parts, magazines, magazine parts and ammunition, as well as any and all NFA items, or any other items that are regulated, directly to customers or C&R license holders.
*We will not sell Firearms, stripped lowers, complete lowers, non-compliant ARs, firearms parts, assault weapons parts, magazines, magazine parts and ammunition, as well as any and all NFA items until we’ve determined that they are being shipped to a legal, current FFL holder.
*These Terms and Conditions are current as of September 1, 2014. As laws change, we will make every attempt to update these Terms and Conditions. However, we won’t be held responsible in any way for having out-of-date information listed here (or anywhere on this website).
OUT-OF-STATE SHIPPING AND TRANSFER OF FIREARMS:
*We only ship to current, valid FFL dealers; we don’t ship firearms to C&R license holders.
*We will not ship a firearm until we’ve determined that it is being shipped to a legal, current FFL holder. *Please contact your local FFL receiving the firearm to verify their transfer fee and to ensure they will receive your transfer. If you order a handgun, stockless shotgun, or stripped lower receiver, YOU MUST be a legal resident of the state in which you are ordering and be at least 21 years of age to complete the transfer through your FFL*. Long gun transfers (where legal) may be completed across state lines. *Contact your local FFL dealer with any questions regarding the sale or transfer of firearms. The customer is responsible for knowing his/her state laws regarding firearm transfers. The customer assumes all responsibility and cost for returned firearms due to FFL refusal or failure to receive.
*Exceptions- Military personnel stationed in a state other than their legal residence may purchase firearms across state lines. Contact your local FFL receiving the transfer as you may have to provide proof of deployment, residence, etc.
*IN ANY CASE, if you have a question about the transferability of a firearm, contact your local FFL.
Double Eagle Brass will not ship any handguns to CA that are not on the DOJ roster. This includes Single Shot Exemption conversions.
Stripped AR-15 lower receivers will NOT be shipped to the following states:
Complete AR-15 lower receivers will NOT be shipped to the following states:
- New Jersey
- New York
Non-Compliant AR-15 models will NOT be shipped to the following states:
- New Jersey
- New York
Exceptions to transfers of firearms (as listed above) for L.E.O.s:
*L.E.O.s: please contact us BEFORE placing your order.
*L.E.O.s must provide both their credentials and a letterhead signed by their department\’s superior officer stating that the firearm will be used in the execution of the L.E.O.\’s duties.
*Double Eagle Brass only recognizes City Police Officers, County Sheriff Deputies, and State Police (including Highway Patrol) as L.E.O.s.
*Double Eagle Brass does NOT ship directly to L.E.O.s. The order must go to an FFL, who will then make the transfer to the L.E.O.
*Double Eagle Brass does NOT make exceptions for this policy.
Firearm Parts Ordering Restrictions:
Assault weapon parts: Until the new Connecticut law is clarified, no assault weapon parts will be shipped to CT.
Magazines: We abide by all state, federal and local laws regarding magazines.
Magazine Ordering Restrictions:
*We abide by all state regulations regarding the sale of high capacity magazines. We DO NOT ship high capacity magazines (those greater than 10 rounds) with firearms to the states listed below. We will not replace high capacity magazines with state compliant magazines, nor do we offer refunds in place of the magazines. The responsibility for understanding state laws regarding magazine capacities is on the customer.
*Customers ordering magazines that are illegal to own in their state will have their orders canceled and will be charged a 5% restocking fee.
States with applied magazine restrictions:
- California – no magazines greater than 10 rounds
- Colorado – no magazines greater than 15 rounds, effective July 1st, 2013
- Connecticut – 10 Rounds and less with a valid permit.
- Maryland – no magazines greater than 10 rounds October 1st, 2013
- New Jersey – no magazines greater than 15 rounds
- New York – no magazines greater than 10 rounds
- Hawaii – no magazines greater than 10 rounds
- Illinois – North Chicago, no rifle magazines greater than 16 rounds
- Illinois – Aurora, Skokie, Chicago, Evanston no rifle magazines greater than 15 round
- Illinois – Highland Park, Cook county, Homewood no rifle magazines greater than 10 rounds
- Massachusetts – no magazines greater than 10 rounds
- Ohio – no magazines greater than 30 rounds
- Indiana – South Bend no magazines over 15rds
Exceptions to Firearm Parts Ordering Restrictions (as listed above) for L.E.O.s:
L.E.O.s: please contact us BEFORE placing your order.
*L.E.O.s must provide both their credentials and a letterhead signed by their department\’s superior officer stating that the magazine/weapon will be used in the execution of the L.E.O.\’s duties.
*Double Eagle Brass only recognizes City Police Officers, County Sheriff Deputies, and State Police (including Highway Patrol) as L.E.O’s.
* Double Eagle Brass will not ship high capacity magazines for CA customers to a High Capacity Magazine Dealer.
*High Capacity Magazine Dealers in CA may place orders with Double Eagle Brass directly.
*Double Eagle Brass does NOT make exceptions for this policy.
NOTES: * Firearms orders typically ship within two business days after we have received a copy of the correct FFL.
Ammunition Ordering Restrictions:
Customers ordering ammunition that is illegal to own in their state will have their orders canceled and will be charged a 5% restocking fee.
When you order ammunition from Double Eagle Brass, you agree to the following:
- You are at least 21 years of age (for handgun ammunition) or 18 years of age (for rifle ammunition).
- By purchasing ammunition, you are not violating any local, state, or federal laws.
- You have not been convicted of any felony, a misdemeanor of domestic abuse, and you are not chemically dependent.
- You have no legal restraint that would prohibit you from possessing, ordering, owning, or transferring ammunition.
- You have never been committed to any mental institution, or been adjudicated as mentally defective.
- You will not sell ammunition to any minor.
- You cannot have ammunition shipped to a post office box.
- You do not live in a state, city, or county that prohibits you from owning, purchasing, or transferring ammunition. The following is a list of areas where we will not ship ammunition to. This is not a comprehensive list, but is meant as a guide. It is in no way meant to include all laws and restrictions across the United States. Please contact the authorities in your area for any possible restrictions. If you do live in a restricted area, your order will be canceled.
- California: No Sales to the cities of Los Angeles, Oakland, Sacramento and San Francisco.
- Connecticut: No sales without a valid permit.
- Alaska: No Sales. Must be shipped to a freight forwarder.
- Hawaii: No Sales. Must be shipped to a freight forwarder.
- Illinois: No Sales to the city of Chicago. All other Illinois residents must email us a copy of their FOID card in addition to their State ID. Ammunition must ship to an address on one of these ID\’s.
- Massachusetts: No Sales.
- Maryland: No Sales to the City of Annapolis and Montgomery County.
- New York: No Sales to New York City, or its five Burroughs. Starting January 1st, 2014 all ammunition must be sent to a FFL.
- Washington DC: No Sales.
- New Jersey: When ordering ammunition commonly used in a handgun/to be used in a handgun, email us a copy of your Firearms ID. We must ship to the address on the FID.
CONDITIONS OF USE
Double Eagle Brass and other marks indicated on our site are trademarks owned exclusively by Martin & Smith, Inc. DBA Double Eagle Brass. The use of these trademarks and trade dress is prohibited if used in connection with the sale of any product that is not Double Eagle Brass’s, in any manner that seeks to disparages or discredit Double Eagle Brass or in any manner that may cause confusion among our customers.
All content on this website is the exclusive property of Martin & Smith, Inc. DBA Double Eagle Brass. Said content includes text, graphics, logos, icons, images, audio and video clips, digital downloads, and software. Our content is protected by United States and international copyright laws and we reserve all rights contained therein. In case of dispute or infringement, we will rigorously defend our rights to this material.
PROTECTING YOUR ACCOUNT
Some portions of this website permit username and passwords to be used. You are responsible for protecting your unique username and password and you agree to be responsible for all activities performed under your user account.
LICENSE AND SITE ACCESS
Martin & Smith, Inc. DBA Double Eagle Brass grants you (the user) a limited license to access and make personal use of this website. This license does not include the right to download any material (other than routine page caching), modify any material, or any portion thereof, without the express written consent of Martin & Smith, Inc. DBA Double Eagle Brass. This license excludes the download or collection of logos, product descriptions, pricing, text, graphics, audio and video clips, and/or copying account information. This website or any portion of this website may not be reproduced, duplicated, copied, sold, visited, or otherwise exploited for any commercial purpose without express written permission of Martin & Smith, Inc. DBA Double Eagle Brass. You are prohibited from using meta tags or any other hidden text utilizing Double Eagle Brass’s name or trademarks without the express written consent of Martin & Smith, Inc. DBA Double Eagle Brass. Any unauthorized use of this websites voids the limited license granted by Martin & Smith, Inc. DBA Double Eagle Brass.
CONTENT SUBMITTED BY SITE USERS
If you do post content to this site or otherwise submit material (including, but not limited to, photographs and testimonials), you grant Martin & Smith, Inc. DBA Double Eagle Brass and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. By your submission you represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Martin & Smith, Inc. DBA Double Eagle Brass or its affiliates for all claims resulting from content you supply. Martin & Smith, Inc. DBA Double Eagle Brass reserves the right to remove any content at our sole discretion.
LIMITATION OF LIABILITY
This site is provided by Martin & Smith, Inc. DBA Double Eagle Brass on an “as is” and “as available” basis. Martin & Smith, Inc. DBA Double Eagle Brass makes no warranties, either expressed or implied, as to the operation of the site or the content contained therein. You expressly agree that your use of www.doubleeaglebrass.com is at your own risk.
Martin & Smith, Inc. DBA Double Eagle Brass cannot warrant that this site, our servers, or email communications affiliated with the use of this website, are free from viruses. Martin & Smith, Inc. DBA Double Eagle Brass will not be responsible for any damages of any kind resulting from use of this website, including but not limited to direct, indirect, incidental, punitive, and consequential damages.
REDEMPTION OF FREE PRODUCT AND COUPON OFFERS
From time to time, Double Eagle Brass offers its clients special offers and discount codes to be used in conjunction with this website. These offers are frequently disseminated via this website and through email to those who have registered for our email database. They are sometimes posted on our home page (www.doubleeaglebrass.com) or announced via other means of communication in conjunction with the promotion of the Double Eagle Brass product collection, including radio and TV broadcasts, internet forums and various online websites.
We encourage our clients to redeem these special offers, but we respectfully ask that you not exploit them. Double Eagle Brass, at our sole discretion, will determine if all purchasing criteria has been met to qualify for stated discount or free product. If you successfully circumvent the software safeguards of this website in order to receive several free products with your order, then we will (at our sole discretion) remove any extraneous free product from your order or cancel the order in its entirety. You will be informed of any order changes via the phone number or email address listed with your order. Please, play fair…
By visiting www.doubleeaglebrass.com, you agree that the laws of the state of Nebraska, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Martin & Smith, Inc. DBA Double Eagle Brass.
CHANGES IN POLICY
Martin & Smith, Inc. DBA Double Eagle Brass reserves the right to modify, alter, delete and update these policies at any time we see fit. Such alterations do not nullify our rights if infringements or breaches occurred under a previous version of these conditions.
Martin & Smith, Inc DBA Double Eagle Brass operates http://www.doubleeaglebrass.com (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
We use your Personal Information only for improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
INFORMATION COLLECTION AND USE
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”).
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).
This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this activity.
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that we deem appropriate.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.